Real estate is about people and Terry Purdie has been at the front line of customer relations and service delivery for most of his career. His commitment to open and honest dialogue with his clients since 2000 has seen him achieve a solid track record of sales success and satisfied customers. As a trained mechanic, Terry is solutions focused. Whether working with clients or customers, he believes his role is to first listen carefully to be sure he fully understands the client brief. Only then can he set about finding the right solution. His methodical approach and ability to get the job done have both helped shape his career with Barfoot & Thompson. Terry aligns his own values with those of Barfoot & Thompson, placing integrity and commitment to clients at the top of his priority list. Having lived in the Howick area for more than 35 years, Terry has a strong knowledge of the local residential property market. He also has personal experience in the property investment and management field to share with clients. “There are a lot of decisions and details involved in buying or selling a home. I understand the process inside out and work hard to make it as easy as possible for my clients. The key is to take the time to listen and really understand the clients’ needs.”